Price and quality of work were excellent. They were able to fit me in right after I called to get our garage heater installed, which was a huge help. Everything was done professionally and efficiently—highly recommend!

Excellent workmanship and very polite and professional.

Balls & Sons was absolutely amazing. The customer service was phenomenal, they were compassionate, very knowledgeable, the work was done in a timely manner, actually very quickly. They don't have the same feel as the huge companies that leave you feeling as just another task. My furnace hadn't been working for awhile, and the first furnace company I reached out to took a few weeks getting back to us. We eventually reached out to them over a week later and he apologized for not getting back sooner, he was just busy. I then made a call to Balls & Sons Heating. By this time it was getting below zero and we were freezing. They showed up that same day I called and had the new furnace installed within 4 days, I'm confident it would have been sooner if a weekend wasn't in-between the call and the instalation. They also brought us all of their plug in heaters, one for each room until they could return. They were absolutely amazing over all. I felt confident dealing with them, which isnt a usual for me being a woman who knows nothing about this type of work. I never felt taken advantage of, or deemed for not being educated on furnace systems. I would highly recommend them and will be going to them regularly, and recommending them to all of my friends and family.

Walker did maintenance on my furnace and is so knowledgeable and friendly. I cannot say enough great things about this company. Five stars from the front end staff to the service technicians. A+++

I would highly recommend Ball & Sons for furnace repair. Our furnace was not working, they tried to get someone out as quick as possible, the furnace was repaired quickly and cost was reasonable.